Tax settings for South Africa, Zimbabwe and India

Tell DingVoice how you are taxed

Under Settings, choose the tax regime your business works under (VAT, GST or sales tax) and whether you are registered for it. A registered VAT or GST business issues tax invoices and recovers the tax it pays on purchases; an unregistered one does neither. South African companies enter their VAT number separately from their company registration; in India the GSTIN is the tax ID.

1. Open Settings and set the tax regime and the registered switch.
2. Enter the VAT number (South Africa, Zimbabwe) or the GSTIN as the tax ID (India).
3. Turn on "Prices include tax" if you quote retail prices with the tax inside them.

Add your country's rates

Invoicing → Presets can add the standard rules for your country in one step: VAT at the standard rate plus zero-rated and exempt for South Africa and Zimbabwe; GST at 5% and 18% split into CGST and SGST, the same rates as IGST for supplies to another state, and nil-rated and exempt for India. Each rule carries its treatment, which is what the period summary groups by. The presets carry the rate the authority published when they were last checked — confirm the current rate with SARS, ZIMRA or the GST Council before you rely on them, and edit the rule if it has moved.

1. Open Invoicing → Presets and add the standard rates for your country.
2. For India, pick GST (CGST + SGST) for supplies within your state and IGST for supplies to another state, line by line.

What changes on your invoices

A registered business's invoices are titled Tax Invoice and show your registration number and your customer's. Indian invoices show CGST and SGST (or IGST) as separate amounts and carry an HSN or SAC code per line. Amounts are written the way your country writes them — R 1 234,56 in South Africa, ₹12,34,567.89 in India — on the PDF, in the email and on your dashboard.

The tax summary report

Reports → Tax Summary shows, for a filing period, the tax you charged on sales less the tax you paid on purchases, grouped by treatment and rate. Beside each row is the field it maps to: VAT201 fields 1, 2, 3 and 15 for SARS, sections 3.1 and 4 of GSTR-3B for the GST portal, and the VAT 7 return for ZIMRA. The period defaults to your country's cadence — every two months in South Africa, monthly in India and Zimbabwe — and you can change it. Download the CSV to keep with your return. The figures are the ones the ledger posted to Output Tax Payable and Input Tax Receivable, so they agree with your trial balance.

1. Open Reports → Tax Summary and check the period.
2. Generate the report and copy each row into the field named beside it.
3. Download the CSV and file it with your return.

What DingVoice does not do

It does not file: there is no connection to SARS eFiling, ZIMRA's e-services or the GST portal, and the summary is not a return. It does not produce India's e-invoice IRN or signed QR code, and it does not register invoices with ZIMRA's fiscal device system. Withholding deducted by a customer from a payment (India's TDS, Zimbabwe's withholding for suppliers without a tax clearance) is not tracked. Reverse-charge, composition-scheme and place-of-supply rules are yours to apply when you pick the rule on a line. If your business needs any of these, keep doing them the way you do today.